What does the course cover?

• An introduction to autoVHC
• Understanding the fundamentals of having a health check process
• Changing to a sales based and measured culture
• System overview including PDA function
• Customer loading
• Functionality and use of the current VHC screen
• Functionality and use of the parts screen
• Functionality and use of the labour screen
• Customer search facility
• Functionality of the authority screen including dismissing and snoozing follow-up activity
• Sales activity monitoring to increase current performance
• Customer follow-up and re-booking process
• Goal setting

Outcome:

Staff will leave with a comprehensive understanding of autoVHC, and be fully confident in using its layout and functions.

How to book:

Call Jane Grey on 01270 539886 or email greyj@b-t-c.co.uk.

Venue address:

Business Training & Consultancy Limited
2 Mallard Court
Mallard Way
Crewe, Cheshire
CW1 6ZQ

We’ll call you back

Name

Company Name

Phone