Level 1
Put together for the benefit of Service Advisors, this half day course looks at the ins and outs of the autoVHC system. As well as the theory behind a successful sales based culture, we’ll demonstrate the day-to-day skills needed to navigate various screens and complete various functions.

Level 1
Aimed at all Service Advisors, our half day telesales course will give staff the confidence to turn more leads into sales. Focussing on the art of listening, as well as the finer points of talking, we’ll develop your Advisors’ existing skills and help their performance by introducing new ones.

Level 1
Centred around basic sales skills, this day long course highlights the most effective methods of turning enquiries and leads into cold, hard sales. We’ll provide hints and tips on overcoming objections, advice on how to close a sale and training in areas such as customer qualification and personal self-motivation.

Level 2
Specially designed for Service Managers this one day seminar will reinforce the importance of understanding the sales process. We’ll go over topics such as incentive schemes and vehicle health checks, as well as more in-depth subjects like autoVHC analysis.